Staff Engagement in Australia is at an all time low.
A shocking number of the Australian workforce are disinterested, feel unappreciated, can’t be bothered putting in their best, or want to quit. They are not ‘engaged’. Disengagement can have a huge detrimental effect to the running of your business. If you want to provide the best customer experience, you need to ensure your staff are truly engaged.
Staff engagement can help you reach your business goals: they are more active in the organisational culture, their role and with other employees. An “engaged employee” is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organisation’s interests. According to a recent Gallup Consulting global study of 47,000 people;
- 82% of people were not fully engaged in their current role
- 61% did what was necessary to do the job, and
- 21% were actively disengaged,
Why should we care if employees are engaged or not?
Is putting time and effort into staff engagement worth it – or a waste of time?
The Gallup Survey found that companies with high staff engagement levels can earn four times higher earnings per share growth than the average growth rates of their competitors. Sometimes it might be about reaching that competitive edge or delighting your customers – having highly engaged staff is critical to achieving these aims.
We have worked with organisations where we’ve made a difference to their staff engagement levels. This, in turn, has resulted in some giant leaps for the businesses.
If you would like to discover how to improve your staff engagement please contact us today for a confidential and no-obligation discussion.